Rather than drive people away from television, the Web has given viewers a larger water cooler around which to discuss it. Networks have taken notice and the savvier ones are taking advantage.
HBO’s handling of online marketing for “Game of Thrones” is the gold standard in social media management for a television show. It’s not just the breadth of its online presence, but also the depth — viewers who like the show’s Facebook page (and 2.6 million people have), for example, get regular access to behind-the-scenes features, photos, posters, quizzes, wallpapers and interviews.
The show’s GetGlue profile is also extremely popular; check-ins for its season premiere were enough to disrupt the site’s service. It’s sailed past a million check-ins, and fans who love the show can earn stickers for watching not just the episodes, but also the various trailers that led up to the show’s premiere.
And of course, what self-respecting television show these days is without its own YouTube channel? “Game” has a YouTube presence loaded with content: recaps, interviews, features, maps, previews and more. The cross-promotion between Facebook, YouTube, GetGlue and Twitter (followers: 316K+) is nearly flawless. GetGlue check-ins show up on the Facebook feed; YouTube videos are promoted on Twitter. The cohesion of the social media strategy is very impressive, in terms of visual style and voice.
But surely any show with a clutch marketing team can make that sort of thing happen, right? Which leads to HBO’s ace up its sleeve: “Game of Thrones” knows who its fans are, respects them and gives them a role in the marketing.
An entire playlist on the YouTube channel is devoted to fan-submitted covers of the show’s gorgeous theme. My personal favorite is Jason Yang’s violin cover, which has racked up more than 2 million views. The guy who runs the show’s Twitter account says that he’s a fan of “A Song of Ice and Fire” in the bio, and his tweets demonstrate a love and appreciation of the source material beyond mere content-shoveling. He finds ways to appeal to both newer fans, those who just watch the show, and older fans, whose knowledge of the story goes beyond “Game of Thrones” and extends into the five books and their author, George R.R. Martin.
Where some shows would ignore fan-submitted art entirely, “Game of Thrones” embraces it, regularly featuring fan-made drawings, paintings and even posters on its Facebook page. Notably, two fan-made posters — one featuring a reimagining of the Stark direwolf sigil, and another making great visual use of Sean Bean’s severed head — became integral parts of the show’s second-season marketing.
One does get the impression that, if you’re a fan, the show really does want to hear from you. And that, in turn, only cements viewers’ loyalty to the show. It is known.